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ABSTRACT

A Study on the Effect of Advertising Attitude by Types of Advertising Appeals and Consumer Satisfaction

 

  Choi, Kang Seok
  Major in Advertising & Public Relations
  Graduate School of Advertising & Public Relations
  Hong-ik University

The purpose of the theses is to analyze the effect of advertising attitude by types of advertising appeal and consumer satisfaction. Factor Analysis and Cronbach's a were useful as satistical proesses for verifying in order to find out valid and credit of the poll. In addition, noe-way ANOVA, and Pearson's correlation analysis were used to measure and test research questions.

The Results of this thesis were as follow.

First, experimental groups preferred the quality-intention advertising to the image-intention advertising about attitudes of advertising by types of advertising appeal. That is, the experimental groups preferred the advertising, brand, and purchase to affirmative attitude of the quality-intention advertising

According to this result, the quality-intention advertising in case of cosmetic advertising will be more useful in generating favorable attitudes towards the advertising, brand, and purchase.

Second, the experimental group selected the personal-satisfaction claim of customer satisfaction claims. In other words, most of experimental groups preferred the attitudes of advertising, brand and purchase by personal-satisfaction claim to the attitudes of advertising, brand and pruchase by the rest of coustomer satisfaction claims.

According to the experimental results, the personal-satisfaction claim will be more useful in promoting favorable attitudes toward the advertising, brand and purchase in case of cosmetic advertising.

In conclusion, the above research results would be, although limited in tis general applicability, useful as ane of the guidelines in understanding the strategic implications in advertising practices.

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