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1 ¹®ÈüÀ°ºÎ Æí, Çѱ¹ ¹®È C.I ´ë»ó¼±Á¤ ¹× Ȱ¿ë¹æ¾È ¿¬±¸,(¹®ÈüÀ°ºÎ, 1996), p.15.
2 John V. Pavlik, Public Relations - What Research Tells Us : PR ¿¬±¸ ¹æ¹ý·Ð À±ÈñÁß ¿ª, (ޱ¸´ç, 1991), p5.
3 ¹®ÈüÀ°ºÎ Æí, Çѱ¹ ¹®È C.I. ´ë»ó ¼±Á¤ ¹× Ȱ¿ë¹æ¾È ¿¬±¸, (¹®ÈüÀ°ÁÖ. 1996), p16
4 John V Pavlik, Public Relations - What Research Tells Us PR : ¿¬±¸ ¹æ¹ý·Ð À±ÈñÁß ¿ª, (ޱ¸´ç, 1991), p45.
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10 ¹®ÈüÀ°ºÎ Æí, 21C ±¹°¡ À̹ÌÁö ÀÏ·ùȸ¦ À§ÇÑ Çѱ¹¹®ÈÀÇ C.I °ü¸®¹æ¾È, (¹®ÈüÀ°ºÎ, 1996), pp21-22.
11 ´ëÈ«±âȹ ¸¶ÄÉÆÃ Àü·«¿¬±¸¼Ò Æí, 21¼¼±â ±¹°¡ °æÀï·Â °È¸¦ À§ÇÑ ±¹°¡ À̹ÌÁö È«º¸Àü·«, (´ëÈ«±âȹ, 1997), p9.
12 ´ëÈ«±âȹ ¸¶ÄÉÆÃ Àü·« ¿¬±¸¼Ò Æí, 21¼¼±â ±¹°¡ °æÀï·Â °È¸¦ À§ÇÑ ±¹°¡ À̹ÌÁö È«º¸Àü·«, (´ëÈ«±âȹ, 1997), p15.
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19 ¹®È üÀ°ºÎ Æí, '21¼¼±â ±¹°¡ À̹ÌÁö ÀÏ·ùȸ¦ À§ÇÑ Çѱ¹¹®ÈÀÇ C.IÈ °ü¸® ¹æ¾È' º¸µµÀÚ·á, (¹®ÈüÀ°ºÎ, 1996³â 3¿ù), pp18 - 20.
20 John V Pavlik, Public Relations - What Research Tells Us : PR ¿¬±¸ ¹æ¹ý·Ð, À±ÈñÁß ¿ª, (ޱ¸´ç, 1991), p13.
21 Judith Bell, Doing your research project(Open University Press, London, 1983), p70.
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