 |
참고문헌
강명수. (2002). 온라인 커뮤니티 특성이 커뮤니티 몰입과 이용의도에 미치는 영향에 관한 연구. 경영저널, 3 (1), 77-98. Anderson, B. (2001). Imagined Communities. London: Verso. Armstrong, A.G. & Hagel, J. (1996). The Real Value of On-Line Communities. Harvard Business Review, 74 (May), 134-141. Baldwin, M.W. (1992). Relational schema and the processing of social information. Psychological Bulletin, 112 (3), 461-484. Bagozzi, R.P. (1992). The Self-Regulation of Attitudes, Intentions, and Behavior. Social Psychology Quarterly. 55, 178-204. Bauer, R.A. (1960). Consumer Behavior as Risk Taking in Dynamic Marketing for a Changing World. R.S. Hancock, eds., Chicago: American Marketing Association, 389-398. Berg, J., Dickhaut, J., & McCabe, K. (1995). Trust, Reciprocity and Social History, Games and Economic Behavior, 10, 132-142. Blau, P.M. (1964). Exchange and Power in Social Life. New York: Wiley. Bowlby, J. (1982). Attachment and loss. New York: Basic Books. Brewer, M. (1981). Ethnocentrism and its role in interpersonal trust, San Francisco : Jossey-Bass. Caruso, D. (1995). Digital commerce. New York Times, August 21. Celsi, R.L., Lose, L. R., & Leigh, W.T. (1993). An Exploration of High-Risk Leisure Consumption through Skydiving. Journal of Consumer Research, 20 (June), 1-23. Cheskin Research & Studio Archetype/sapient. (1999). e-Commerce Trust Study. http://www.gill.com/trust_study.html Coleman, J.S. (1990). Foundations of Social Theory. Cambrige, MA: Bellknap Harvard. Currall, S.C. & Judge, T.A. (1995). Measuring Trust Between Organizational Boundary Role Persons. Organization Behavior and Human Decision Processes, 64 (2), 151-170. Dayal, S., Landesberg, H., & Zeisser, M. (1999). How to build trust online. Marketin g Management, 8 (Fall), 64-70. Doney, P.M. & Cannon, J.P. (1997). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing 61 (April), 35-51. Erickson, E. (1968). Identity: Youth and crisis. New York: W.W.Norton & Company. Etzioni, A. (1993). The Spirit of Community: Rights, Responsibilities, and the Communication. New York: Crown Publishers.Friedman, B., Kahn, .P.H. Jr., & Howe, D.C. (2000). Trust online. Communications of the ACM, 43 (12), 34-40. Fernback J. (1997). The Individual Within the Collective: Virtual Ideology and the Realization of Collective Principles. Jones S., eds., Virtual Culture: Identity and Communication in Cybersociety. London: SAGE Fung, R. & Lee, M. (1999). EC-Trust (Trust in Electronic Commerce): Exploring the Antecedent Factors. in Proceeding of the 5th Americas Conference on Information Systems, W. D. Haseman and D. L. Na zareth, eds., Milwaukee, WI: America, 517-519. Ganesan, S. (1994). Determinants of Long-Term Orientation in Buyer-Seller Relationship. Journal of Marketing, 58 (April), 1-19. Gefen, D. (2000). E-commerce: the role of familiarity and trust. OMEGA: The International Journal of Management Science, 28 (September), 725-737. Grazioli, S. & Jarvenpaa, S. L. (2000). Perils of Internet Fraud: An Empirical Investigation of Deception and Trust with Experienced Internet Consumers. IEEE Transactions on Systems Man and Cybernetics, 30 (4), 395-410. Hagel, J. & Armstrong, A.G. (1997). Net Gain; Expanding Markets through Virtual Communities. Harvard Business School Press.Hillery, G.A. Jr. (1955). The Definitions of Community: Areas of Agreement. Rural Sociology, 20, 111-123. Hoffman, D.L., Novak, T.P., & Peralta, M. (1999). Building consumer trust online. Communications of the ACM, 42 (4), 80-85. Holmes, J.G. (1991). Trust and the appraisal process in close relationships. In W.H. Jones & D. Perlman (Eds.), Advances in personal relationships, 2, London: Jessica Kingsley. Hosmer, L.T. (1995). Trust: The connecting link between organizational theory and philosophical ethics. Academy of Management Review, 20 (2), 379-403. Inansiti, M. & MacCormack, A. (1997). Developing Products on Internet Time. Harvard Business Review, 75 (September-October), 108-117. Jacoby, J. & Olson J.C. (1985). Perceived Quality: How Consumers View Stores and Merchandise. MA: Lexington Books. Jarvenpaa, S.L, , J., & Vitale, M. (2000), Consumer trust in an Internet store. Information Technology and Management 1, 45-71. -----, & Leidner, D.E. (1999). Communication and trust in global virtual teams. Organization Science, 10 (6), 791-815. -----. & , J, (1999). Consumer trust in an Internet store: a cross-cultural validation. Journal of Computer Mediated Communication, 5 (2), 1-33. -----, & Todd, P.A. (1997-1997). Consumer reactions to electronic shopping on the World Wide Web. International Journal of Electronic Commerce, 1 (Winter), 59-88. Kim, K. & Prabhakar, B. (2000). Initial trust as a determinant of the adoption of internet banking. in the Proceedings of the Twenty-First International Conference on Information Systems, December, Brisbane, Australia, 537-545. Kramer, R.M. & Tyler, T.R. (1996). Trust in Organizations. Thousand Oaks: Sage Publications. Lewicki, R.J. & Bunker, B.B. (1995). Trust in relationships: A model of trust development and decline. Bunker, San Francisco: Jossey-Bass. Lewis, J. David, & Weigert, A. (1985). Trust as a social reality. Social Forces, 63 (June), 967-985. Lindskold, S. (1978). Trust development, the GRIT Proposal, and the effects of conciliatory acts on coflict and cooperation. Psychological Bulletin, 85 (4), 772-793.McAlexander, J.H., Shouten, J.W., & Koenig, H.F. (2002). Building Brand Community, Journal of Marketing, 66 (January), 38-54. -----, Kim, S.K., & Roberts, S.D. (2003). Loyalty: The influences of satisfaction and brand community integration, Journal of Marketing Theory and Practice, 11 (4), 1-11. Mayer, R.C., Davis, J.H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20 (3), 709-734. McKnight, D.H. & Chervany, N.L. (2000). What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology. International Journal of Electronic Commerce, 6 (2), 35-39. ------, Choudhury, V., & Kacmar, C. (2002). The Impact of Initial Consumer Trust on Intentions to Transact with a Web Site: A Trust Building Model. Journal of Strategic Information Systems, 11 (December), 297-323. ------, Cummings, L.L., & Chervany, N.L. (1998). Initial trust formation in new organizational relationships. Academy of Management Review, 23 (3), 473-490. Menon, N.M., Konana, p., Browne, G.J., & Balasubramanian, S. (1999). Understanding trustworthiness beliefs In electronic brokerage usage. in the Proceeding of Twenty International Conference on Information Systems, Charlotte, North Carolina, 552-555. Meyerson, D., Weick, K. E., & Kramer, R. M. (1996). Swift trust and temporary groups. Landon: SAGE Publications. Muniz, A.M. Jr & O'Guinn, T.C (2001). Brand community. Journal of Consumer Research, 27 (March), 412-432. Rheingold, H.L. (1993). The virtual community: homesteading on the electronic frontier New York: Harper Perennial. Rempel, J.K., Holmes, J.G. & Zanna, M.P. (1985). Trust in close relationships. Journal of Personality and Social Psychology, 49 (1), 95-112.Riker, W.H. (1971). The nature of trust, Chicago: Aldine Publishing Company Rousseau, D., Sitkin, S., Burt, R. & Camerer, C. (1998). Not So Different After All: A Cross-Discipline View of Trust. Academy of Management Review, 23 (3), 393-404. Rothaermel, F.T. & Sugiyama, S. (2001). Virtual Internet Communities and Commercial Success: Individual and Community-Level Theory Grounded in the Atypical case of Timezone.com. Journal of Management, 27 (May), 297-312. Rotter, J.B. (1967), A new scale for the measurement of interpersonal trust. Journal of Personality, 35 (December), 615-665. Shapiro, C. & Varian, H.R. (1999) Information Rules. Harvard Business School Press. Shapiro, S. p. (1987). The social control of impersonal trust. American Journal of Sociology, 93 (3), 623-658. Sheth, J.N. & Parvatiyar, A. (1995). Relationship Marketing in Consumer Markets: Antecedents and Consequences. Journal of Academy of Marketing Science, 23 (F-all), 255-271. ------ & Sisodia, R.S. (1993), The Information Mall. Telecommunications Policy, 17 (July), 376-389. Upton, D.M. & McAfee, A.P. (1996). The Real Virtual Factory. Harvard Business Review 74 (July), 123-133. Venkatesh, V. & Davis, F.D. (2000), A Theoretical Extension of the Technology Acceptance Model. Four Longitudinal Field Studies. Management science, 46 (February), 2000, 186-204.Williamson, O.E. (1993). Calculativeness, trust, and economic organization. Journal of Law and Economics, 36 (April), 453-486. Zand, D.E. (1972). Trust and managerial Problem Solving. Administrative Science Quarterly 17 (June), 229-239. Zeithaml, V. A., Berry, L.L., & Parasuraman, A. (1996), The Behavioral Consequences of Service Quality, Journal of Marketing, 60 (April), 31-46. |
 |
 |
 |
 |