Crisis Communication and Crisis News Database

Jo, Jung-Yul, Ph.D.
Assistant Professor Dept of School of Communication Sookmyung Women's Hniversity

While organizations are facing more and more crises due to global interaction, competition, andnew communication technologies, the role of crisis communication is taking central place in overall crisis management. Media has its own rhythm and cycle. Understanding nature and trend of negative news in the context of media content is critical in managing crisis communication because media has such powerful impact on public perception of crisis as well as crisis itself. To study crisis news and its surrounding characteristics, this paper analyzes 1500 some negative news stories from 6 major Korean media. The result will be helpful in many senses, theoretically and practically.

Key Word : Crisis, crisis communication. media, negative news, reputati